Wendy's

I was actually advised by a colleague against going here, but I decided to give it a try. Compared to my last experience at a Wendy’s (see my review of the Stoughton Rd. Location in Madison, WI) it was a night and day experience. As with all fast food places during a lunch hour, they were busy and understaffed. But the crew seemed to be cohesive and working well together. All of the staff was polite to me and the other guests, the restaurant was clean, the equipment was working, napkins, flatware and condiments were stocked, and the soda and ice all worked. Most importantly, the food was fresh, hot and tasty. I’m not sure why my I was warned against this place, but I would definitely go back. Great job, Wendy’s!

Ordered on the App, said 20 minutes but took 70, food was cold and soggy. Always rotten lettuce from this location! Called for a refund and the employee denied my claims and offered no resolution. Disgusting, waste of time, money, and energy.

Walked in. Waited for 5 min. Still no body came to the counter. There was a lady already standing at the counter who said they waited 20 minutes to get their food. When they did get their food the order was wrong. We left and went to Culvers. We ordered and had her food within 3 minutes. Hot and delicious. Sorry Wendys. We did not dine in or take out cuz we never got to place our order.