Steak 'n Shake

Was so happy to see that the dining room was FINALLY opened since pre COVID. However was disappointed to see that they downsized the menu and got rid of many of their burgers. We also had to do all the work of entering orders on a kiosk. Wait for our food, get our food and clean up after ourselves which was fine. But it's NOT ok to ask for a tip when the patron is doing all the work. Also the restaurant was FILTHY!!!! How are you gonna be closed for over 2 years because of COVID and then not even have a clean establishment upon opening back up! The workers were nice and the food was still good though.

The gentleman at the window was the best part about my experience. Kind and calm but half my order was forgotten and they closed immediately after I left so I couldn’t return for a fix. Will NOT be returning however the partial of my meal was good. Spent $50 to receive $30 worth of food…

Not sure how they have service as a start option since there isn't any. Half the food gets called out cold shakes are melted and had some weird debris in and on the cup. The place used to be decent ever since the remodel the food went down hill and good luck getting any ones attn when they mess up your order or forget something.