PT PHO Express - Lower Buckeye

Horrible unprofessional manager. Sounds very young and immature. I even told her she is going to lose a good customer and she did not care or show empathy. I even expressed to her how I'm feeling while talking to her and no compassion. I always order delivery, dine in, or pick up. Twice they have forgotten an order and they tell me we will give it to you next time you order. I just called in the manager says you have to order within a week and there is nothing she can do about it.

Not sure why this place isn't rated higher. Literally eat there every week. PT Pho (#8A) is the best thing on the menu or Pho Burrito (#7) for a quick/cheap option.

I walked into a completely empty restaurant and ordered a simple dish, was told it would be 15 minutes, big deal I suppose. Now, everybody knows one of the best parts of eating at pho places is the portion size. For 15 dollars It should have been difficult to close my to go box. What I got was about half a cup of meat, veggies and maybe a cup of rice. If the food was premium quality that would have been justifiable, however, while what I got was edible, it brought me no joy to eat, and I gave the rest of it to a stray dog that happened to be around my jobsite. Meat was tasteless, somehow the teriyaki was the consistency of water, and the veggies somehow both over and undercooked. Not a bad place to go if you dont care what it costs, how much you get, or how it tastes.