Steak 'n Shake

The store was clean. The food was okay. I really don't like the entire self-service. No one even said " Hi" or welcomed us to the store. I'm not interested in returning if the is the new steak n shake. Food : 2/5 | Service : 1/5 | Atmosphere : 1/5 … More

Everything on the 2 combos were correct but the restaurant forgot to put both orders of fries and the utensils. Avoid using food delivery services from this location, just go get it yourself to avoid their negligence.

Faith in SnS: Restored! I have visited this location THREE times in the last month. Granted it's been during lunch time, but I was highly satisfied with each visit. I drive a tall vehicle and am unable to utilize most drive-thrus. I was very pleased to find their dining room open. They have made changes to the whole system. You now order and pay on a kiosk at the counter (some for cash and some for card). You pick your food up at the counter next to the drink station. The drink station has been turned around so you are able to get your own refills. (The only thing I'm missing from there is the cherry and vanilla syrups.) Obviously, there are no servers, and you can sit wherever you want. While these changes may seem cold and disconnected, I think it is the consequence to rectify the damage from a generation of poor work ethic. The food I received each time was outstanding! My shakes and chilis were FULL. I had plenty of cheese for my fries. The changes I requested for my meals were hon