Jack's Pizza

Well what an experiance, went to order pizza and the fireworks were going on, jacks had children policing the parking lot. waiting on my food one of the children came over to tell me i had to leave, i explained that as soon as my food is done im leaving, he continued to tell me he was going to tow my car???? What?? Then white glove towing shows up, I dared them to tow my car, needless to say they called the cops, he came and appologized for what i just went through on jacks behalf, then they brought my food out so i left!!! Boycott this store!! Get someone that can manage their people even the llegal 12 year old kids policing the parking lot in jacks shirts.

I have bought Jack's Pizza for many years and lately the time for delivery is ridiculous. We have waited over an hour and a half the last couple of times I have placed a order. Also I wait longer on the phone to place my order. Not sure what has happened to the service but I still pay alot for the pizza. Maybe I should try another place.

We are long time, very regular customers, but our experience last night was very upsetting. This was the first time in 6 years that I've ever had to call and even check on our order so I was not at all prepared for the lying and hostility I received. We got an email at 848pm that the order had left the building, per Google maps we are 1.8miles from the store, at 916pm (30 mins later), I called to make sure everything was okay. The guy on the phone did warn me the manager was in the bathroom and apologized for the hold until they could check on my order. He came back on the line and said the map shows the driver should be there any minute. I asked if they checked in with him, made sure he's not lost or broke down, or truly about to be there, he said he did have more than 1 delivery to make but he was almoat to our stop. After a 10 min phone call he finally put the manager on the phone. All she wanted to do was lie and get me off the phone, not 1 time did she apologize or offer to make i