Smashburger

An hour for food. Insane. People after us got their foods before us. Would recommend going to Jimmy johns next door instead … More

I usually love having a smash burger from time to time. Today's order missed the mark. The host didn't say anything to welcome us. So I said hi to break the tension. I ordered the brisket burger. The burger was not great today. The brisket is fatty and weirdly tough. The fries are a bit rubbery and unseasoned. I hope for better next time!

First and last time here! The cashier was wonderful, not sure of the name but he was a young blonde haired gentleman. We got our food fast but had an issue. One of the burgers tasted bad, like the meat was going bad or had soap on it or had something on it that it shouldn't have. When we said something they offered to cook something else or a milkshake. Once you get that bad taste in your mouth you really don't want anything else from there. We politely said "No Thank You"! Not once after that did they offer to refund the one out of four burgers, the girl just walked away from us. Very disappointed! Once a customer refuses any of your other food, it would have been nice to offer a refund.