Sawa Restaurant & Lounge

Worst food poisoning EVER! Why two stars and not one? Because most of the time, yes, their food is good. But that doesn't delegate their responsibility as a commercial food purveyor. I called a few minutes ago. I asked "who am I speaking with?" and their answer was "who would you like to speak to?" A couple of things to unpack here: Hello? Customer Service? Where are you? I just asked a simple question and you are a high ticket business. At least, give me the name of the person representing the business at that moment. So, under pressure, I asked for "the manager". After that they just left me waiting on the phone. I wonder if it would have made a difference if I would have told her that my wife was sick, throwing up like Linda Blair on The Exorcist, over some rotten tempura cauliflower. Maybe then, facing a potential lawsuit, she would have rushed to get ne with a manager. In all honesty, I would have been ok talking to them and explaining the situation. I was sure together we would h

We went last Monday July 31st to celebrate a family member’s birthday, service was perfect, everyone was extremely helpful and allowed us to have a great time, the food was just OK. All the appetizers were delicious but most of us ordered seafood risotto, and everyone was disappointed with the actual rice. It would be better if they call it just that, a seafood rice, because that will never be a risotto, the rice was soupy and not properly cooked, the red sauce tasted like spaghetti sauce from a can, the only save was the shrimp and the lobster that were perfectly cooked. The best part of the restaurant is the atmosphere of the patio (because inside was hot and it is super small) and the service; from the servers to the helpers, everyone was fabulous.

I ordered the lotus rolls and the luxury rolls. Both have lobster. One is lumb lobster meat and the other is tempura. I also had an order of brussel sprouts. There were a little over cooked in my opinion. I like my brussel sprouts juicy. These were cooked till they were dry. There was sauce to dip the brussel sprouts in. But the rolls were good. I liked both lobster rolls. These were nice. I do recommend