Saltgrass Steak House

Had been to Saltgrass many times and had great dining experiences, but last night we went with a party of 7, got seated and ordered. Got our appetizers and salads fine, then waited approx. 45 minutes for our entrees, two of our peeps had soup, and both kinds were not hot at all. 5 of 7 steaks were cooked wrong, one medium-well order came out still purple inside and one order of grilled shrimp was not completely cooked, to the point where it was still like gelatin. Our server and the manager were very nice and apologetic, and the manager comp’d the incorrect meals, but it was a completely dismal experience. I had the same problem with the Saltgrass in Wichita , Kansas a while back as well. Not good.

Sadly one of the worst meals I have had for a long time. Out of 7 meals only 1 was not horribly overdone. Salmon was so over cooked it had to be cut with the steak knife. All of our steaks were well done and rubbery when ordered med rare. Shrimp rubbery and overcooked. My baked sweet potato had been in the oven so long the skin was black and the actual potato inside had shrunk to half the size of the skin. Manager and waitstaff seemed unconcerned at the quality of the food. Not very many patrons were in the restaurant at the time either.

First time going to this Steakhouse. Atmosphere, very classy place but comfortable wearing jeans there too. Service was good attentive without intrusion. Family of 9, including two 7 yr olds & an 11 yr old, went for a birthday. Had reservations, they put us at a table in front of the fireplace. I had the NY Strip, green beans, baked potato soup. It was wonderful, steak was cooked perfectly, the green beans were prepared in a new way to me but it was all delicious. Can't wait to go again.