Red Robin Gourmet Burgers and Brews

We are from Savannah, GA, and we’re so excited to see RED ROBIN!!! When we got in the parking lot, we were told at 7:45pm on a FRIDAY NIGHT, that they were no longer taking orders. Needless to say, we were nothing short of disappointed.

My family and I are all fans of Red Robin. We most often eat at the one in St. Peters, MO, but we have eaten at them in many different cities across the country. The last few times we’ve been to the one in Chesterfield, we have been very disappointed in the fries. The only thing I can figure out is that when they start getting old, they must refry them to try to freshen them up. They are darker in color than they should be and they are also chewy in a way that isn’t good compared to what we are used to. If you are refrying your fries, then I think you should stop. I’ve heard of some McDonald’s doing that and I don’t think corporate would approve.

This is the best Red Robin in the Greater St. Louis area. I am on a special diet, and their menu meets my requirements, so I’ve eaten at most of them. There’s something about this location that causes staff to go above and beyond. They’re exceedingly polite and helpful. The food is always consistent, hot and predictable. To-go orders are packed in the nicest containers with utensils, napkins, condiments , etc. William is one of the servers at this location. So kind and attentive, you’d think it’s the 1950s. During the pandemic they’ve never whined or made excuses; they’ve faced the challenge head-in and stayed open and active way more than the other restaurants in the area.