Panera Bread

Panera isn't what it used to be. Ever since they stopped selling the chicken Tortellini and the caprise sandwhich its gone downhill. The quality of their products has gone downhill. Ps. For this location specifically, be ready to wait for your order a while

I placed a curbside pickup order and put the wrong phone number in to contact me. When I went to pickup my order, Ines came to my car to let me know that they didn’t have what I ordered. I told her anything worth the amount I spent is fine with me and she brought out a box of pastries worth more than what I paid. It was a selfless act that absolutely made my day. Thank you, Ines, for your great customer service!!

First time here since the Round Lake Beach location was out of items. Ordered for pickup, wasn't ready (and had an email saying it was delayed) when we got there but we waited a bit because it seemed they had a lot of orders so we gave it some time. Anyways, a little wait, not a huge deal. But, when we finally got it home, a bagel and cream cheese was missing, and the oatmeal had hair and parsley in it. If you have to wait then it should at least be accurate.