Panera Bread

Went to this location at exit 312 for lunch. 1 adult and 1 child. My order was $38, which is fine if my food was hot and given to me in a normal amount of time. 1 hour after ordering I call the store. I am waiting in the car with a sleeping child. They say they will bring it out when they have time. When I received it I was missing my soup, an apple and my sandwich had cheese on it. I specifically asked for no cheese due to a dairy allergy. I am just disappointed and will drive to another location next time. Customer service is not a priority at this location. Drive on.

Panera quality isn't what it used to be. The broccoli soup seemed to be watered down, and the ceasar salad no longer has real shaved parmasean cheese, but has that horrible powered stuff. I ordered on line for pick up last week, arrived 15 minutes after the food was supposed to be ready, and sat in the parking lot in the pick up spot for 15 minutes and no one came out to my car, even though I noted my make and model when I placed my order. I had to go in to get my food and it still wasn't ready.

It doesn’t come any worse than this. I’ve tried it three times, hoping #3 would be a charm. Nope. I tried one of their new chicken sandwiches tonight, the chicken was no bigger than the palm of your hand and had to of been sitting in a plastic container all day until somebody, unfortunately me, ordered it. Room temperature, the bread no doubt has been sitting out also forever who knows how long. The tea was at the bottom of the container, all the lemonade drinks were nonexistent, tables were filthy, nobody acted like they wanted to be there, all for the low price of $31.00 for the two of us. If you ever think you may want this, go to a gas station and stick with there food. It’s 10x better than this disgusting place. Stay away! Far, far away! This place is terrible!