On The Border Mexican Grill & Cantina - West Springfield

Ordered take out last week. My husband picked up for me. Several people waiting for pick up. Server comes out from the back and announces loudly how backed up they were and would just have to wait I ordered the shrimp bowl without rice, which tasted good, but there is no place that I can see in the "customize order" to add anything extra. I called to ask and was told yes, there is an add on option. I couldn't find it so my bowl was small. I would have added additional lettuce. My husband waited an additional 25 minutes to get the order. I paid for chips and salsa that came without salsa, only to find out that chips come free with take out orders, so I was charged for those. Not the best experience, but certainly not the worst. But, I will think again before ordering.

It's my first time coming here. They brought us some chip with salsa omg this salsa was so salty. But the rest of the food I got was delicious. I got a burrito with steak it's called big bordurrito. I had to also try 2 of there dessert which it was the brownie Sunday. Omg the brownie came out nice and hot ???? and I also got tres leches it was k wasn't as good. Definitely got me 3 liquor drinks was disappointed by one because it didn't look like the one on the pic but it tasted really good skyrita mango frozen. Like when we got there nobody was at the hostess area which that looks very unprofessional.

Not happy. The driest fajitas I've EVER had. They cae out with almost completely raw onions and peppers. No flavor on anything and the refried beans were almost as dry as the chicken. I think the highlight of my meal was the chips n salsa. Drinks are excellent but I came here hungry and my senses still feel like they need satisfaction.