Naomi Sushi Express

We have ordered the chicken Katsu at least 5 times and every time we get this sauce that’s is great but today we ordered and the chicken was dry, the salad tasted old, and the sauce wasn’t included so the meal without it was sub par

My family was really disappointed tonight. We've been ordering sushi from this place for over 5 years and we were very satisfied until tonight. First of all, they increased their prices significantly while the size of the sushi piece got super thin (see pictures). And it's a specialty roll for over $15. Look at the Philly- tiny roll, no cream cheese at all and salmon slice was so thin you could see through. Really upset

I have been to this store a number of times in the past and had been reasonably pleased with their product. However, tonight when we brought home the Sushi/Rolls it was all warm, which I can generally be ok with but it tasted horrible. Very fishy, and the color was not good - for example the smoked salmon should be a nice pink color, it was a grey/white it simply was not edible. I called the shop to politely ask for a refund, as I understand sometimes things may not go as they should. However, the owner was rude and would not accept my complaint as to the quality of the food and request for a refund. If a restaurant can not stand behind the quality of their product and respect the customer who identifies an issue they have I simply will not be a patron and will advise my friends to avoid the place as well. Stay away!