Mr. Hero

Manager was rude and refused to start my order until the pickup time. Would not make it slightly early and told me there is nothing she would do to help. Will not return to this location. I recommend going to the location in the mall. The store did not have a single order to make and they were just in the back talking. They even thought it would be funny to bad talk me as a customer loudly from the back. Unprofessional and rude.

Food was disgusting , me and my boyfriend had it for dinner and ended up throwing it away. The cheese sauce was watery and the meat tasted and smelled old. Now my boyfriend is sick from it. And the bread was burnt on my sandwich. This is ridiculous.

Usually this place is great, but the loaded tater tots are too loaded with cheese. I ordered thru door dash and put in the special directions to go light on the cheese and they still came drenched in it. Second time I've wasted my money on these. Please be more aware of the special instructions on the door dash orders since we aren't there to communicate these kinds of things in person. I'm still giving 5 stars because otherwise never had anything but great experience. Do wish u would bring back the onion petals.