Moe's Southwest Grill

If I could give this location 0 stars, I would. My husband has bought food from this location four or five times in the past few months. It has been good ONCE. We gave this location multiple chances because we understand places are understaffed and people are overworked, but never again. We ordered food today and everything was dry but the worst part was the beans were completely burnt. So burnt and black, they left a nasty aftertaste after one bite. We ordered two burritos and one nacho. My husband ended up taking them back, to which they did offer to remake them. Ofcourse we declined unless they were bringing fresh ingredients out (see photo I posted). They weren't so he requested a refund. They said we would need to contact corporate for a refund. Also, the manager said we were the only ones who complained today. Not sure how that's relevant to any of it. You can clearly see the meat and beans are burnt and dry. Not everyone has 30 minutes to waste - driving back to bring overcooked

My girlfriend and I visit this location pretty frequently and the service and food is great every time but someone who really goes over the top with her service is Elana ( not sure if I spelled it right ) she always has a great attitude and is very helpful !!

I ordered my food online and I can’t believe they actually packed this! What the heck is this??? My order alone was +$10.xx and mind you this is my first time going to Moe’s. My husband always go and even he was shocked by the tiny portions. I could get a decent size salad at Wendy’s for less! I will never come back here and I will be contacting the corporate office.