McDonald's

I think this is the best McDonald's I have ever been to. Everybody always acts like they want to be at work. Always a smile on their face and a nice pleasant repertoire. And my food is always hot. The fries are good but they could work on them being a little fresher and hotter.

The breakfast sandwiches were great, no complaints there. However, I ordered 3 iced caramel macchiato and what I received wasn't it. I buy this daily and know how it's supposed to look and taste. A hash brown was missing too. I don't mind paying but I want to receive what I have paid for too.

To whom it may concern: This is the second time I've visited this location in the past week. On both visits there was no one working the front counter and the kiosk was unable to accept my payment leading to a lengthy wait time to order and pay. On my first visit I got a cheeseburger with no meat patty. On today's visit I again waited over 15 minutes for my order. It was 2 iced coffees. The store is an absolute mess. Trash everywhere, overflowing trash cans, dust and dirt near where the cups are, spilled mess on the counter, and someone's bag just laying in the food prep area. There is vast room for improvement in speed, service, and cleanliness. This was at 3 pm and I was only the customer inside and far past the lunch rush.