McDonald's

This place needs to train there employees properly, this is the 2nd time in a row that I go here, in the drive thru, on a Sunday evening and they mess up my order. Last week, I ordered 6 meals and each # that I ordered, I had to constantly confirm and repeat that it was a meal and not just a sandwich. (If I say give me a #4C medium size with a coke, I obviously want the meal and not just the sandwich!!!) When I got to the 1st window I asked, "everything I ordered are meals?" I just wanted to make sure they got my order correct, they responded saying, "yes, they are all meals" I paid and then proceeded to the 2nd window. Well it turns out they only charged me for 5 meals and a sandwich instead of 6 meals. I complained but was told I had to go back around in the drive thru or park and come inside to order the other drink & fries I wanted! Today, I went here again, in the drive thru, and ordered once again 6 meals all medium size. When I got to the 2nd window and received my order, they h

My daughter turned 2 and I was hard pressed to find a place where she could have fun and just be a kid. I spoke with Ronda and she was so honest, available, helpful in getting the space prepared. All food was made to order as children arrived AWESOME NO COMPLIMENTS. My parents were happy. No problems at all! The party was so great the kids were jumping around and having a great time the WHOLE TIME! Ronda and ALL YOUR STAFF WERE SOOOOOO AWESOME! The cleaning crew were so nice. The host attendant was so pleasant and available she kept me on track which I so needed and appreciated. Trying to manage all the children and parents and music lol she saw me and just had the 10 happy meals ready to go and I so appreciated and needed the help. Please please please change nothing it was an amazing experience and my daughter enjoyed her party so much all of her guest said they really were surprised they could have so much fun at McDonald's. Ronda has a great location in New Lenox we traveled from J

All I ordered was 2 large fries and I asked if possible for a side of the Big Mac sauce. I was told that yes I could. I get to the window, check my bag and see a sauce cup assuming it’s the Max sauce. So tell me why it was spicy Mayo. I wish I have made more reviews earlier, this isn’t the first time this has happened when asking for extra Big Mac sauce on an item or on the side. As someone who does work in food, I’m sure all the bottles and bams should be labeled correctly and should be in their correct spot. So am I confused as to why this as been a continuous problem with my small order, I think is absurd for me to have to hold up the line inside or out to taste test what ever sauce they put in that cup.