KFC

When I arrived at the west Chicago restaurant there were people waiting at the front counter and no one would respond to them or myself until I pressed to get help. Then the server took her order and filled it before she took my order , which is how it should have been, then she walked away and didn't say anything. the register wouldn't let me pay. I waited 5 min before she responded and and I was able to pay. She walked away again and I waited 10 more minutes before I had to request help again. I asked if anyone was serving the front counter and the manager asked where I went when the woman in front of me was served. I told him I was there the whole time .There was a long drive up line and they said my order had to be in with theirs. I came into the building so I wouldn't be sitting in a long line outside. If KFC doesn't train workers to use better communication and customer service. I surely will be choosing another place to purchase my food.

Enjoyed early dinner with my bf. Much improved over previous two visits when restaurant was lacking employees due to pandemic recovery. This time food was fresh, tasted great and chicken was cooked perfectly.

This location closes at 2200 and it's 2045...and they are yelling at me at the drive thru that they close in 15min...1and only have limited chicken to serve....I can't even get a 16piece bucket of what I want....