Burger King

The reviews about the weird wait times are accurate. I waited 5 minutes for the car in front of me to place their order, was asked at the ordering screen to wait “just a second” which lasted another 5 minutes, and waited a final 5 minutes for the car in front of me at the window. The line behind me backed up pretty far. They said their system was having issues, but I have a hard time believing it since this issue and excuse go back at least a year. To top it all off, they apparently no longer give sauces (my order came with none) and have a printout in the window saying they cost 25¢ each. The food I got was made accurate to my customizations in the mobile app and there were no issues with the quality (except the mayo was a little transparent and greasy but I’ll give that a pass.) Overall, if the wait times were normal and they stopped hoarding the sauces, I’d give them closer to a 4 or 5, but as it is, their only saving grace is the fact they didn’t mess up my order.

Service I had this morning was comically bad. Went thru the drive thru, only one car in line and had to wait 5 minutes before they responded. Then they asked me 6 times what sandwiches I wanted. I pull up to the window, wait another 5-6 minutes, then they ask me what I ordered, AGAIN. Then, to top off the visit, they got one of the sandwiches I wrong. It was one of those visits where you just laugh at how horrible the staff is.

I have had consistent good service here and the food always prepared well.