KFC

We ordered for pick up and I wish we could give a zero star review! I spent over 100.00 to feed my family and they missed 3 sides of mashed potatoes , two sides of cole slaw, fries biscuits and our half gallon of sweet tea! The chicken was burnt and no meat on the bones! The one order of mashed potatoes for 8 people had no gravy! This store needs to be shut down!!! This isn’t the first time our order was halfway missing. From the looks of the other reviews whoever Manages this store is NOT CAPABLE! Never again will we order from this store.

It’s lunch time. No food is ready. 10 people in the back walking around doing everything but cooking. If crew can’t, all those manager standing around should be doing something. Wow. Hope food is good.

We ordered online for the fill up deal. Our card was charged and everything. When we arrived to pick up our food, the employee notified us that they did not have the items we had ordered. When we asked if we could a refund, all she told me was to contact customer service. I stayed on hold for 45 minutes, just to be disconnected from the call. I still haven't been reimbursed for my money. Y'all should be ashamed of yourselves for stealing hard earned money from struggling families. My advise is to work on y'all's online ordering system communication with the restaurant locations. Also, the restaurant should be held responsible for refunds. Waiting 5-7 days for my money that only took y'all's company 2 seconds to get from my account is ridiculous.