Kaizen PHX

Amazing service! The staff were all very attentive and open to listening and answering questions about their menu. The food tasted amazing. Their happy hour is such a steal! Dine in: Yes Outdoor seating: Yes Takeout: Yes … More

With so many restaurants in the Phoenix Valley, it takes something beyond good for me to keep coming back. Kaizen is THE BEST! You have to try the Karaage chicken, snow crab wontons, papas fritas, and definitely get the Señor Larry roll!! There are no words! The creative dishes and fresh cocktails are truly delicious, but what stands out every time is the welcoming and super friendly staff… Morah is truly an angel! Go see her at the bar, sit back, and let happiness take over!

Extremely disappointed. I was excited to try Kaizen based on the overall reviews. However, my experience was not great. I will note that I made a reservation at 6 pm (busier time). I requested an indoor seat, but got asked if I'd take an outdoor seat instead, I agreed. Mistake on my part. Service After receiving our waters and placing our order, it took a very long time for someone to check in with us. It got hot and we wanted to move seats. We got our first roll at 6:40 with no sauce or wasabi to eat it with. When we finally got to ask Kyle to move, the rest of our time he walked past us without saying a word (nice guy otherwise). If we were getting a new server, I think that should have been communicated. Finally, all of our rolls came out but we never got the gyoza we ordered. When I inquired, I could tell it was probably forgotten, so I cancelled it. Food The presentation of the dishes were decent and the sushi was just okay. The rice was a little hard and I definitely had better q