Jersey Mike's

My first time trying it. I've been seeing so many commercials. It was 3 customers standing at the counter, I stood behind one guy about 3 minutes. I then asked have you already ordered, he said yes. Only people I saw being acknowledged were ones who went to the left and a worker said are you picking up. They were. So now I'm there about 10 minutes before anyone says anything to me. Another lady who came 5 minutes after me got her order taken before me. The food station was so dirty and the meat slicer the girl took a rag and wiped the food to the floor or garbage don't know. I was speaking loudly but she acted like she couldn't hear me because I was wearing a mask. I placed my order, I believe I was in there at least 20 minutes. As far as the sandwich I got turkey,ham and cheese. It was ok, not all that to make me go out the way to return. I got my daughter a tuna with seasoning she said it was good with the seasoning. I'm glad I tried it, but to not be acknowledged and to spend that

Found a spider in one of our sandwiches! Manager did not want to pay for our order to be returned even though I said I would bring it back!

Yesterday was my first Jersey Mike's experience, and it will probably be the last at this location at least. I don't know if it was a bad day, or the business is usually run this poorly. When I entered, three people were working behind the counter. There was one other customer in the store besides me. None of the three employees said hi or "we will be with you shortly." No one acknowledged me for at least 4-5 minutes. My other issue is that the staff appears to prioritize online orders over in person orders. During the 4-5 minutes of being ignored, all three staff were working on online orders. The staff is good about wearing gloves when preparing food. I wish they would wash their hands more often though. One of the employees was scratching himself in the food prep area with ungloved hands. He then put on gloves and began preparing a customer's sandwich, without washing his hands. That grossed me out and made me glad he didn't touch my sandwich. After they rang up my order,