Jason's Deli

Disappointed, not because the soda fountain or ice machine is has been broken for months or the white bread on the tuna sandwiches is hard like it's been out for days. I'm disappointed because you let a true GEM (JAMAL) go. I have watched Jamal do it all short staffed and do it accurately with a good attitude. When I walk into the deli and see Jamal or Tina (you have one GEM left) I know my order will be right and I will be taken cared of because of their impeccable work ethic and customer service. You all really let a good one go, you didn't value him or notice all the hard work. You can't train people to care, so when you find those employees who do care about customers, you should keep them.

Went in at about 9pm and the limited crew they had working too great care of our party of six. From the cashier who took our order to the manager who delivered our food, they definitely had an excellent performance and experience.

So glad I got a delicious grilled cheese sandwich with tomatoes and bacon like i ordered and paid extra for! Oh wait, I didn't. Come on people check your orders before you send them out. Disappointed and it's so dry I can barely choke it down. My 5 year old grandson can make a better grilled cheese in the microwave. Also the Reuben my husband ordered is trash and dry. Like half a teaspoon of thousand island. The strawberry shortcake tasted dry as well and oh ... it's expired. Hmmmm. Refund please. I'd get new staff at this point.