Jack in the Box

Ordered via the app for inside pickup at 3pm. All of the doors are locked even though it says dining room is open. I then get in the drive through line to let them know I ordered online. Wait about 5 minutes for the one car in front of me to be asked to place his order. Then it's my turn and I am told "sorry for the wait but there's lots of people inside. I'll be right with you." The doors are locked and no one is inside. It has now been 10 minutes, no one has taken my order and I'm writing this while waiting. I finally get called upon and go to the window and am given my order. I asked, "So there's a whole bunch of people inside? There can't be because all of the doors are locked." With a surprised look and a hard swallow she says yeah and closed the window. It's Saturday and you don't feel like working? That's fine. You hate your job? That's fine too, who doesn't. Blatantly lie about having customers and being too busy? Too much. A simple grab-and-go for two items turned into a 35 mi

Trying to order some food after leaving zack playground around corner from place. My 3yr old and 5yr old. Wanted some fries. So i order 2 vaule fries, which cost 1.29. Person taking order acts like he doesn't know what vaule menu fries are. So i say the ones that are $1.29. He proceeds to tell me the $1.29 are regular fries. I say okay, just let me get two of them. Not fenna argue over fries. I just wanna order them. Long story short after he read order back to me correct once i paid for food and got food bag and drove off it was only one fry in bag and i was only charge for 1. So one kid had to be disappointed and i had to give other one my sandwich. Chicken sandwich bread ended up being hard and chicken pattie was terrible. Had it not been slightly after 8pm. & 35min drive back North Saint Louis County. I would have demanded a refund. Next time im at ZACKARY PLAYGROUND. I wont be stopping at this Jack N Box.

So this place is a joke. No one answered me at the box until my husband spoke up and then finally said we would be right with you. After waiting and waiting my husband and I mentioned the "basic witch" shake laughing at the play on words. Then the person came back and refused us service because we "called them a bi**h". I never even spoke to them. When I called to speak with the manager, she refused to give me her name and hung up. I will be calling the general manager.