Hot Head Burritos

The food is slightly above average but the staff takes a 3/4 star review to a 5! It’s honestly like a lower quality chipotle/dick’s last resort hybrid lol. I’ve probably been to this location 20+ times over the last 3-4 years and never once seen a smile. These people don’t even pretend to be upbeat. Extra props to the man who always wears the hat… he literally looks he hates life. The first few times I came in I was a little taken aback by the grouchy behavior, but now I expect it and it’s kind of humorous (although I do feel bad for the employees because they must be miserable). I always leave a tip to try to make their day a little better but I really don’t think it has any impact.

I love hot head however today's visit was terrible the older man doing my order at 415 pm on Tuesday July 12,2022 was rude and was acting like he was mad and took it out on me and my order was skimpy like he was paying out of his pocket and I believe he overcharged me I may start going to a different location or not go at all he needs to learn how to work with customers

i love hothead. i come here all the time. but the customer service isn’t great by all means. every employee looks and acts like they’re miserable. today i walked up to the line and the girl just stood there and stared at me with a disgusted look on her face until i said something. proceeded to take her good ol time with everything, and sloppily threw stuff into my burrito. i think she probably said a total of two words the whole time. i used to work at a hothead when i was younger, so i get it. it’s not the most glorious job in the world. but i still put on a smile when customers came around, or atleast said more than just “do you want your receipt”