Dunkin'

I come to this location a few times a week as it's convenient and close to my job. I try being understanding, I really do, BUT I can't help but be a little grumpy over the service. I take a huge risk ordering food because nine times out of ten it's still cold or sloppy. I have overheard some of the girls working the drive thru talk about wanting to beat up customers, stuck waiting over half hour (my entire break) with no urgency anywhere on their part. Today was what really upset me. I will sometimes order my coffee extra sweet because it's a nice treat for me. I pull up to the window and right away the man working the drive thru says, kind of rudely, "you like your coffee that sweet?" Embarrassed, I said yeah sometimes. He then follows up with a complaint about how far up the cup he filled with flavor syrup and sweetener. It made me feel awful AND guilty for ordering a drink how I like it. Feeling very indifferent about this place and may just opt for the Tim Horton's across the stree

Coffee is way more consistent than Tim Hortons but every now and again it’s not good. Customer service is fine

Great staff! Had a mix-up in the drive thru but I went right in to fix it and the manager was very accommodating and willing to do whatever they could to fix the issue. I just needed to swap what they gave me for what I ordered and everything was great otherwise!