Chipotle Mexican Grill

This location needs to be shutdown. I ordered through doordash. My chips were stale. And my bowl looked like someone had eaten half of it, that's how small the amount of food they put in it.

This is not the cleanest Chipotle location I have ever visited. For that reason I prefer to order my food to go but if you order on the app, be prepared for it to be wrong! Or only half full! You can't call to complain either because they won't answer or you have to leave a message. Staff doesn't really care to fix any problems you might have, it's all just a huge inconvenience for them. Will stick to Forney location from now on.

This is the worst managed Chipotle location I have ever seen. Constantly out of meats with staff preparing ingredients they already have plenty of and not what they are out of or low on. Order online and pick up you say? That's worse than standing in line because ordering online means you get ignored. Chipotle has a very simple menu. One must really try hard to screw up the management of the store so badly. I've been to many other locations often and have never seen such incompetence. Oh, and don't bother writing customer support, you'll just get an automated response telling you they'll forward your complaint to the store manager. Update 8/18/2022 Several visits over the last 4 weeks have shown much improvement in all areas. There is more staff and much better stocked items. I have not had to leave or wait due to missing items. I've increased my review by 1 star. Will check back in after a few months and adjust accordingly.