Chili's Grill & Bar

Absolutely horrible experience with service. Sat at bar, no bartender working, servers jockeying in and out of the bar to fetch drinks they had no idea about. Servers could have cared less about the customers throughout. Taps broken. Servers too worried about hanging out in the kitchen.

This was not the experience I'm used to receiving from Chilli's. First we waited 10 minutes before we were even acknowledged after coming in. I observed many employees that appeared to be walking around aimlessly. Finally someone seated us. The server introduced herself and took a long pause when she said welcome to Chilli's as if she forgot where she was. The TV's were all stuck asking " Are you still watching". We were looking forward to southwest egg rolls....they had none. We disappointedly skipped appetizers and decided to order. Guess what no mashed potatoes. At this point the only reason we stayed is because we waited this long and it was raining. I gave 2 stars because the burger and the steak were good. The cooks apparently did know where they worked and what they were doing. Not looking to return to this location.

I went there today. They had only one server and no bartender. They had only one table occupied, and were telling prospective customers there would be a 20 minute wait for a table. This place should be shut down!!! Service : 1/5 | Atmosphere : 1/5 … More