Chili's Grill & Bar

So this was my first and probably my last curbside pickup for all restaurants! It best to go inside and see what you get. I had ordered because it was convenient since the restaurant was 30 minutes away. My order was ready when I got there so perfect time of service. I arrived home then it happened, order was all wrong. Called the restaurant back to inform them it was wrong the young lady was helpful an offer me they would replace my order, but I explained to her that I was 30 minutes away and it was late to drive back to the restaurant. So she got her shift manager on the phone I explained to him that my order was wrong, he apologized for it and said he was going to send me a digital credit for my next visit to the restaurant for how much my order cost. It been over a week ago and I haven't received anything. So if you're ordering anything from this restaurant, Please Please Look at your food before you leave. Not only my order was wrong plus the food wasn't done! Not very good!

There was a metal found in my chicken quesadilla. management only gave me $15 for making up for the "inconvience" saying that it compensated more than the cost of the quesadilla not seeing the bigger picture. Metal is hazardous, luckly I bit lightly into this piece and didn't swallow it. They continued to try and downsize the information i provided & offered $20 at most. I dont think that they saw the bigger picture that I or a child could have been injured with this material in the food and after I asked for corporate they had mentioned that I would probably get less from them. I do not like how it was handled , waiting to see if they can make things right.

Not my first time eating at this Chilis. The food could be a hit or miss. But what is consistent is the old timer burger. Top 10 burgers I’ve had. Tbh it’s the only thing I like from the menu at this location. The fries were half done and the wings were flavorless. Besides the buffalo sauce thrown on top. I could only eat so much tortilla chips and salsa before I’ve had enough. I didn’t forget about the cheesecake. The cheesecake is also pretty consistent in taste. Best flavor is best plain without the strawberry syrup included. I would order from here again just to eat the burger.