Chicken Express

Korey Hardy is an AMAZING Customer Service representative! He was clear, articulate, great attitude, professional, polite and went the extra mile. He was working the drive through at lunch rush and not only did he quickly help me Choose what I wanted, be he offered me options for upsell, like dessert. I am absolutely impressed and he alone made my experience worth it. The fish was good, sides were ok, we didn’t get the roll, but Korey and his smile made it all great. It’s so hard to find employees who care anymore. Korey is an asset and made my experience GREAT!

I will not be returning to this location! First the woman at the drive thru was extremely rude and too me to wait in a parking spot for my food. I ordered a family style chicken tender box and some livers. I don’t mind waiting, but I sat there for 45 minutes! I watched multiple customers receive their food who paid after me. I figured they may have been short handed and eventually received my food. When I got home, I opened the box and not only was the box not the quantity I paid for, it was a mixed order of chicken and no chicken tenders! The chicken was also extremely cold. I decided it wasn’t worth driving back and potentially waiting another 45 minutes to fix. The livers did not taste right either. I can only describe the taste as expired. I am very disappointed because I enjoy other locations. I recommend avoiding this location.

Remove original post. Removed stars. 6/19/22 Not anymore. Rushed order taker, rude guy at the window. Sounded a little older. Only a little container of gravy with chicken livers, enough for 1/3 of livers(dipping). They used to provide 2 larger containers of gravy. 2/3 of my lunch goes to the trash now. Not worth the fuel to go back and correct. I’ll save fuel next time by not going back.