Brown Rice Korean Grill

Ownership came and ruined an otherwise successful store. Firing management, and most of the staff that had been there since the stores opening. I worked for Brown Rice from the end of 2017 to early 2020 and witnessed most of its transition. When I started It was a very diverse and professional work environment. Every day we had a line to the door before ownership stepped in. She replaced most of the staff with her family, some of whom could barely speak English. Drastically decreased portions, as well as uping prices. No surprise this store is “ Temporarily Closed.” I also believe there was a racial component behind a lot of the decisions being made, coupled with a lack of business savvy. In my time there, I had to perform manager-level tasks on the daily basis, whilst only making 50 cents over the minimum wage. With all this being said, I'm still grateful for that time in my life, and it helped make me a better person. The only reason I'm giving it 2 stars is the food at that locatio

Ingredients are fresh and flavorful. Staff is friendly. During the busy lunch time, they keep the line running fast and efficiently. Update: Still delicious, but they have started skimping on the amount of food given.

Unfortunately I must downgrade my opinion of this place. When they first opened, I would have given 5 stars. Now? Not so much. They're always overly crowded, and the layout of the place isn't that good. The flavors of the food are okay, but nothing to write home about. The biggest thing that bothers me is the fact that they attempt to operate in an assembly line style, similar to Chipotle or Cava, however they have too many non-standard things on the menu. This requires staff to hop out of their position in line to get things. I went there for lunch today, and I've been probably a dozen or so times. The person at the topping area was confused when I asked for radish, I had to guide him to the proper topping. He was confused when I asked for green onions. I would have guided him, but it looked like a light bulb went off. But...he gave me pickled onion, which was wrong. I didn't feel like dealing with him any longer so I accepted it. The lady at the sauces had to hop out of line to do so