Zoës Kitchen

There were 3 people behind the counter and 2 cooking in the back with hardly any orders. They seemed more interested in talking to each other than getting my order ready. My food was placed for pickup by the cook and it took the girl almost 5 mins to notice and put it together. There is a reason why this place isn’t as popular as it was a couple of years ago. Used to stay packed

I ordered my food at 8:20pm and was told that I couldn’t eat in the restaurant because they close in 40 min. Couldn’t sit in dining area and had to eat in my car. Not a good experience at all. This was at the Fairview location. There was only one other customer in there. Wasn’t too much to manage but too hard for them I guess. Poor management.

Let me go on record by saying that I used to love Zoe’s above all other healthy fast foodie type of restaurants. Now that it is in the midst of being bought out by Cava, another Mediterranean restaurant, they are slowly pulling some of the best food items from the menu. They’ve taken out the Reuben sandwich, the lemon cookie, and now the salmon from the salmon cauliflower bowl. There may be more missing food items, but I tend to order the same thing each time when I find some thing I really like. I can’t help but wonder at the business model which turns people away from their new acquisition. It’s like they have to run off all the customers so they can build a new customer base instead of transitioning the current customers to their new menu. It’s my understanding that the new name and menu is coming in January for this location. I don’t know how many more times between now and January I can visit Zoe’s and come away disappointed because of the limited selection on the menu.