Zaxby's Chicken Fingers & Buffalo Wings

Did not get one person's order right when we went in drive thru. Forgot the grilled chicken, forget dressing, did not even get my chicken sandwich combo. Had to go back through and they hand me one thing and leave. Made me show her that the box had grilled chicken and not fries. I guess a lot of customers who lie to them. Menu is smaller than I remember also.

POOR SERVICE!!!!!!!!!!! This is the worst place to go in poinciana for food !!! They have terrible customer service they are very rude no manners and don’t know how to treat or handle customers. The night crew is HORRIBLE !!! They have nothing on the menu and not willing to make anything to satisfy paying customers and should be letting customers know ahead of time. All three girls taking orders and handling the window are VERY RUDE immature and childish and when confronted they wouldn’t give their names one girl has dreads, the other with braids, and one with red curly hair…. and no one wears a name tag so you can’t even get their names. When they were asked their names they closed the window on my face and all started talking and laughing. This is Unacceptable behavior coming from a place that is based on their customer service. These 3 young women need to be fired!!! I will NEVER return to this location PERIOD!

Show up at 955pm on a Friday , they don’t close until 11pm and the drive through lights are off . The food was cold and the teenagers working there shut off the lights after payment and food being given . I was missing items and the young man inside was completely ignoring the drive through laughing . Never again will I visit this location as the teenagers clearly are not being supervised.