Zaxby's Chicken Fingers & Buffalo Wings

First time coming here, extremely annoyed with the fact that they only have one door open with no sign saying how to enter the building. I sat in the car on the hottest day of the year so far, made a mobile order and waited until I stopped a server outside and then was told that the other side of the building was open. My drink lid was not secure and spilled tea all over my food. This happened with my elderly father on his birthday. In fact this is the only reason we came, because he was offered a free sandwich. Curse this location, I will not be back for even a cup of water. What a waste of money and a shame to this brand.

Long wait in the drive-thru line! Hard Texas toast! This location separates the different items in their house salad. Thus, when you get to your location to eat, the cheese has melted on the section it was placed and difficult to mix with the remainder. The 2 stars are solely because of the taste of the salad.

Roach infested location. I ordered online. Online stated order would be ready by 8:26p I didn’t walk out until 8:45p I witnessed 2 roaches on the floor in dining room. I asked the manager for a complimentary drink for such a long wait. He stated “sure I’ll give you free water” while looking at another customer laughing. Also witnessed extreme unprofessionalism between employees. Handling cell phones behind counter causing cross contamination. Not to mention I returned home w incomplete meals. Worst experience.