Wingstop

At least the fries were good, I will start with the compliment. Got home with the bag and the wings were not right. Wrong flavors. Went back to the store and asked for a refund. I wanted them to immediately refund the money to my account because if you watch the chaos that ensues behind the counter you would realize that it is likely you won't get your money back because they will forget about it. I don't know who he was hiding in the back and whoever the cook that told me she had given me eight classic wings doesn't know the difference between a boneless and a classic. I know the owner lives in Midlothian and he appears to be an absent owner

Although my food sat on the counter for 15 plus minutes, I can't blame the one girl that was up front. I blame the 5 plus people behind the counter dropping food off and not noticing the long line of people who ordered online to pick up their food. Food was great as always. The manager was nice, and even changed my order eventhough it was my fault. HIRE MORE PEOPLE TO WORK UP FRONT.

I do mystery shopping and this place failed while I was there I witnessed my food sit in the counter for twenty five minutes before it was given to me. The employees talk to you like trash, outright refuse to give you their name. I also witnessed the employee give free food away. My food was cold when I got home. I usually don’t leave a review after a shopping experience but this place shouldn’t even be open for business. I look forward to the response from the corporate when I deliver the review Food was missing as well. And the flavors were wrong