Whataburger

Horrible customer experience. Placed curbside order and waited 20 minutes before entering the store. Multiple other customers at front counter and no employees engaging anyone. 10 minutes later (30 total from order) employee says it will be ready soon. Order presented missing two items. When confronted, same employee says items are in the bag. They weren’t and inside of bag was shown to employee. Employee told me that if I can’t be patient, I should go buy food somewhere else. Manager was requested but would not approach the counter - remained hiding near the first drive thru window grill. Left location without missing items. Two other customers walked out prior to ordering.

This is consistently the slowest Whataburger I’ve ever been to. Drive thru lines are always crazy no matter the day and it generally takes 8-35 minutes in the line to get food. Def not fast food. Food is fine, but I will only order here if I’m not in a hurry.

This needs to be a dine in only restaurant. This place is open 24 hrs a day and it takes 20 minutes in a drive thru for a bacon & cheese biscuit and I was the only customer there. Arrived at 5:29am didn't leave until 5:49. No apologies or explanation.I advised the the red head cashier/ possible manager next time there is a wait give the customer the option to wait or not. If you looking for breakfast before work don't even think about this location unless being late for work is your option!