Wendy's

As fast food chains go, Wendy's is near the top for me. Unfortunately, the one nearest where I live, is near the bottom for Wendy's I've been to. Multiple times I've been told that they can't take my order because the system is down. One time they said they were doing drive thru only. Seriously? My order has been messed up on multiple occasions, and even if I ask for ketchup with my French fries I don't always get it. The people manning the drive thru often sound actively annoyed. In the future I'll be going to other locations or just skipping the fast food for something healthier.

Man I really hate giving a bad review on places, but this was not a pleasant visit. They have signs everywhere stating they are under new management which I'm not sure is such a good thing. The restaurant smelled like old mop water. My order was completely wrong. The ketchup dispenser in the lobby looked like it hadn't been cleaned or changed in months. Cashier had 0 clue of menu items I think he was new. Overall it was not a good experience.

Waited 10+ minutes for the 4 employees to prepare 1 order at a time before i could order, then waited another 10+ minutes to receive my food. Coke Freestyle machines were almost all empty as usual, so couldn't get the mix I wanted. No receipt so i could do the survey, and the Wendys APP is broke. This used to be a great store, has gone to one of the worst.