Wendy's

Food was delivered and was completely wrong. After opening the seal on the bag, we found hair and lipstick on the fries. When trying to get a refund, I was given multiple different answers from managers and sent on a wild goose chase. Very bad experience, won’t be returning. You would think food service would be more careful during COVID pandemic.

Last three times in a row our food order has been messed up. I guess if you go off the norm and make one small modification from the menu (like extra cheese) it throws everyone off and the whole order is messed up. You would think they could at least prep it the way it reads on the menu but instead you get two completely differently made sandwiches. It now costs $30 for 2 meals, the least they could do is make it right.

Ordered three chicken sandwiches. Two were correct. The pretzel bacon pub was hamburger not chicken. They replaced it with... an asiago chicken on a pretzel bun. By this time we waited 25 minutes so got the sandwich refunded. Not coming back to this location.