Wendy's

If you come to this location because you want to grab something quick to eat, you’re better off going to another location because 9 out of 10 they will tell you the drive-through is not working and they are not taking orders with surprisingly I’ve encountered in other Wendy’s locations like the one in Hamden. Apparently they are allowed to get paid but not work if they don’t want to.

This place always seems to having staffing issues. Today was by far the worst of it. First drive thru was closed, no big deal. Go inside and the guy behind the counter had absolutely no idea what he was doing. Took my frosty key tag and threw it out (got it back) and charged me for it anyway. Add to that found out a min later the frosty machine was broken. So got charged for something i should have gotten for free due to tag and still didnt even get it. Had my kids with me so didnt notice that i was charged till later. Got into the car and all the food; burger, fries and nuggets were all room temp. Soda from the machine was warm and flat. Why they even bothered with the reno i dont know. This place just needs to give up already.

Went through the drive-through, the young lady was on the phone and upset that we had questions because my chicken sandwich was supposed to be a BLT. All I got was the lettuce. My husband had the tomato and lettuce, but no bacon ???? she also didn't give us straws. I was not happy at all.