Waffle House

Austin ! He is bomb - most enjoyable experience ever- food on point

So I'm a little confused at what exactly is going on at this Waffle House. I tried to call to place an order to pick up, and got the message that they can't take orders over the phone at this time, and I'm assuming that's what you do when you're busy right? So, I was only 10 minutes away, so I decided I would just walk in to place my order and take it to go, but to my surprise, when I pulled up, there was 1 car in the parking lot, and it was an employee in a Waffle House uniform taking a smoke break. Well, I said, maybe they were just busy 10 minutes ago, and now they're able to take orders, so just for my curiosity, I called again, same message, went in to Publix to shop for 10 minutes, called back, same message, as I was leaving Publix, I rode by there, and called again, same message, and the same car in the parking lot. Empty restaurant 3 employees walking around?? If this is what the new customer service looks like, count me out, I'm good, I will cook at home, and never frequ

I’ve been here multiple times they’re usually pretty good. It had been a while since I had last been there but this time is pretty disappointing. It was pretty empty and for good reason. I ordered to go and they every single possible thing wrong my order almost like it was done on purpose. The food was dry and messy with no care put into it whatsoever. The staff however were pretty friendly and ready to help though.