Toasted Oak Grill & Market

Food is always very good here, and it was tonight also. Drinks and service we're great and the ambience was very nice to eat and relax. We really enjoyed our dinner the other night. We ate at the bar and enjoyed the bartenders and tried some new rum based on the recommendations.

We stayed at this hotel and hoped for a nice meal when we arrived. We wanted to sit at the bar but we’re told the bartender was stressed and we needed to sit at a table. (The bar had only 3 out of at least 8 seats occupied.). We were then sat at a table and watched at least 4 people walk by us over the next 10 minutes without a simple acknowledgement of our existence, lack of offering even water, let alone trying to get a drink or food order in. After 10 mins of no service we left. Next day, I head down to grab a quick bite for lunch as I’m working from my hotel room. I went into the area in the marketplace to beet the host/hostess. I waited 4-5 minutes and not a soul arrived. I saw two tables eating, but no servers, bartenders, host or hostesses, etc were to be seen. I left and grabbed some snacks from the hotel area. Overall it seems this restaurant has a staffing/management problem. I can’t comment on the food as I’ve never had the opportunity to be served.

I visited the Restaurant for the first time on 06/20/2022. I was told it was self seating so I proceeded to my seating. No one acknowledged my presence. I sat there for 10 minutes listening to staff chatter. A gentleman walks in and was assisted with seating and coffee. Again, I continued to sit and wait. Finally, I proceeded to walk out without any assistance from anyone in the restaurant . The restaurant was not crowded so I couldn’t understand why I was completely ignored. This was my first time at this establishment. First impression was last impression. I will happily take my business elsewhere because apparently that’s what the establishment wanted.