The Habit Burger Grill

Next time i will check to make sure everything is how I ordered it because my burger came with toppings i asked them to remove. One suggestion i have is for placing an order on the app. I ordered pick up through the app and it was a little more complicated than it needed to be. As specific as it was I would have hoped for my order to have been made right Otherwise every other time I have been has been great! Keep up the good work.

This location has the type of employees a business owner would want to poach. They are always, kind, patient, and professional. The food is enjoyable and consistent, but the employees are the best part.

I am so upset right now. We placed an online order. Picked it up at the Encinitas location. 3 Santa Fe Cobb salads. All 3 were made incorrectly. Fish instead of grilled chicken were on 2 of them??? No avocado on any of them. Wrong salad dressings. I called and the main service center said to bring them back with the receipt and they would remake them. My brother drove back up. The manager (a Hispanic lady) immediately began to argue saying nothing was wrong with them. It got pretty intense. Unbelievable as all 3 were wrong. After some time, big time attitude on her part and reluctance she had them remade. That was it. No, I'm sorry, no apologies... nothing. She refused to give her name saying it was on the door (which it wasn't). I am seriously appalled at her managerial skills. We frequent this establishment and this is the 1st time that an employee was completely rude and out of line.