The Cheesecake Factory

I must give 5*s because our server. Sheldon, was great! I wanted to give 4* because the hostess, while friendly, didn't seem to care that we arrived 20 minutes early for our reservation- I had called and said we were arriving sooner than expected, and was told to just come in and let them know. Did that and was told it would be about 20 minutes before we got seated, which would have been fine, because of original res at 3:30. 15 minutes later, having gone twice to host stand, a young guy said it would only be 10 minutes more, just waiting for our table to be cleared. So this guy made sure we finally got seated. Thank you for that. Our server, Sheldon, was great, as stated before. Attentive but not overly so. Received refill just before I finished my Coke. Food was great! Hot, fresh, tasty! Expensive- so come prepared! Parking: Parking lot is shared with the whole Kenwood Towne Center, so it is rough. It was packed when we went Sunday afternoon, but I have heard that it is ALWAYS packe

We eat here a few times a year. The food is always good, but I have noticed a downward trend the last few times. The calamari is delicious. My biggest complaint is too many chicken options on the menu. And you can't check in online, so be prepared to wait on a Friday or Saturday evening. … More

I have been coming here for years and always have a good time. Perfect spot to get a drink or a quick bite before you do some shopping around the mall. I always park right in front. They have great service staff and are always very attentive. The decor is laughable but in the best way possible. Food here is pretty good! Always love the brown bread. The egg role sampler and spinach dip are two of my favorites. We enjoyed the loaded baked potato tots! I had my usual, the shrimp scampi with a side of the house made ranch. (Trust me) and my boyfriend had the Steak Diane, both were wonderful. I didn’t get a cheesecake today but when I do it’s either the pumpkin or white chocolate raspberry truffle! So good. I just love this place. They also have curbside pickup. Highly recommend!!