Taste of Thai

Extremely rude, unprofessional hostess. Terrible customer service. We were there on a slow Sunday afternoon with a party of 6. There were only 2 tables occupied, and the rest of the tables free. The hostess said there’s a 20 minute wait. I asked her if she can join 2 tables so we can be seated. She was extremely rude and short and flat out refused, and walked away. Never going back there.

This place is not clean. The Thai Tea was beyond overly sweet, and I found a hair in my salad, and the lady said “sorry about that.” And laughed. Never again.

This is mainly a customer service critique and error on the business. My friend and I came in around lunch time and were told there was a 20 minute wait. No problem. We stood against the wall and waited. Two people came in about 8 minutes after us and were also told to wait. They waited on the opposite side of us. A few minutes passed and the two people that came in after us were seated before us. I was disgruntled but waited to be seated. Upon being seating I asked our waiter if this business has reservations. He said no and I expressed the concern. He proceeded to attempt to gaslight me and tell me the people came before us. It is very rude to not only lie to your customers due to an error on your business, let alone not honor your customer line. I am very disappointed because if the waiter had apologized and acknowledged the issue then there would not had been a problem. I have come to this restaurant for years and the food is always good. But the customer service on this circumstan