Taco Bell

Would give NEGATIVE stars if possible!!! I usually NEVER go to THIS location if possible!!! Always an issue each & every time!! Today, was NO different! Went through Drive Thru, was spoke to very rudely over the speaker, THEN after placing my order, she says "we don't have any Pepsi products, in fact, we have NO drinks at this location. THEN, she says "we don't accept cash". WOW!! THEN...I had to stay in line because once you're in the drive thru, you can't get out because of how it's designed. So, she was rude about that as well! I will NEVER go to this location again. I will either go up the street to Lasalle OR to Cherry Tree!! This is THE WORST Taco Bell location EVER!!!!!

I stopped in yesterday and ordered nachos with extra meat, extra cheese, onions and tomatoes. I was charged for the extras but didn't get extra cheese or extra meat. I made this point and was charged for yet another extra cheese . The container was so small, I thought I was being "Punk'd ". I was left standing at the register while my food got cold so I asked for a refund. They offered to remake it and what I was given should be against the law. I was given a few nacho chips with watered down cheese, loaded with onions and tomatoes with hardly any beef. I was ripped off!!! I couldn't eat it and spent nearly $15.00 for a nacho combo and received this type of food and service. This place leaves a lot to be desired. I don't see how they'll stay in business much longer. Wow!!

Disclaimer: This location until today has been one of the worst I've ever been to. We are usually always missing something, treated with little to no customer service, and the food is always mediocre at best...not my usual experience with other locations in other cities so it's always been pretty disappointing. But today!! My husband and I just got dinner at this location today, 4/17/23 at about 7pm. I don't know what went down at this location, but there were some guys working I had never seen before. Not only did the gentleman not seem confused as to whether or not they had my mobile order (the normal reaction), he displayed it on the screen to make sure it was correct. It was. I pull around and when the food comes, a gentleman from the back came up and explained to me that the burrito with the black mark was the one with the less chipotle sauce (these are always unmarked usually and super annoying to try to find). He waited for my confirmation that I understood, then gave me the bag