About
Subway is a popular chain of fast food restaurants that serves sandwiches and salads. The Subway restaurant located at 1398 US-12 in Fox Lake, Illinois is a franchise location that offers a variety of freshly made sandwiches and salads, along with sides like chips and cookies, and drinks such as soda and bottled water.
Ratings for Subway
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Reviews for Subway
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Customer service was lacking. Employee did not know what goes on the new cali FRESH turkey. Didn't mention that there was NO FRESH mozzarella before starting the sandwich. Did not offer a discount or double cheese that had to be substituted, like other stores. Other employee giving away free food, drinks and cookies to friends that work at Menards.(Everyone heard you Alvin (sp?) When you asked could I get a cookie and a drink too.)When confronted about giving away free food, Employee got loud and belligerent along with his cohort. That was after the transaction was voided. No other subway location has to touch the cash register when the order is supposedly paid for online, after grabbing the initial ticket to make the order. Employees wear no name badges to identify themselves. Employee did not change gloves in-between handling food and cash. Disappointed that the bread fell apart and the avocado tasted like plastic. Will not be going back to be treated poorly and waste money on false
Been to this location 3 times in the last 2 months their employee (Ian) has served all 3 times. (There was a girl can’t remember her name I believe it was Leslie that also helped on 1 of these occasions,which had the same great skills.)This is the kind of employee that will do great in life’s adventure. Very great attitude, listens to you , makes what you ask for and has a great smile and demeanor while doing so. If businesses hire employees like this they will stay in business and have a good reputation with the community.This location seems to be very well organized and clean. I will continue to visit this location when I’m in town.
Rating it one star because yesterday it was 100 degrees in that place. We had to eat in the car. We mentioned it to the employees and they didn’t seem to have any control over turning the air on. The didn’t have the door open probably because of flys. But it was literally an oven inside.
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Business Hours
| Sunday: | 8:30 AM - 9:30 PM |
| Monday: | 8:30 AM - 9:30 PM |
| Tuesday: | 8:30 AM - 9:30 PM |
| Wednesday: | 8:30 AM - 9:30 PM |
| Thursday: | 8:30 AM - 9:30 PM |
| Friday: | 8:30 AM - 9:30 PM |
| Saturday: | 8:30 AM - 9:30 PM |
