Subway

To start arrived at 8:23p with open light on. I park go to front door which was locked and read on the doors open till 9p and online says 10p. So was surprised that it was locked. Saw a employee got their attention and tried to ask if they were open, to which he yells drive thru. I know he yelled due to me being outside and him by the bread machine up front. I go to drive thru wait 5 mins at the speaker as the only person in line to be told system is being updated we are closed. Why not have that posted anywhere? Why not say that before I go in drive thru? All I wanted was some cookies but it looks like the staff wanted to close early and go home. This probably stems from a lack of store leadership/ poor management.

I ordered a grilled chicken sub with spinach onion chipotle. The gave me banana peppers, which I didn’t want - no big deal picked them off, but the three pieces of cubed chicken was a disappointment. For two subs came to over $20 to get basically bread with onion spinach and chipotle sauce. Next time I’ll walk in and order not go through the drive through.

I placed an order through the app, they voided it at the store without contacting me. So not only did they steal my money, they told me I was out of luck. When I asked to speak with a manager they had no adult working. I asked how to contact they said they don't have any number for me to call. TERRIBLE CUSTOMER SERVICE! Not only will I never take my business to this establishment but I will be sure to tell everyone I know.