Subway

Stopped in for a bite to eat while traveling. First thing we see is the manager lady leaving, leaving a single employee (I asked her name - Julie) to run the store by herself. Julie fixed great sandwiches... main part of store was clean. My problem is the women's restroom. There were urine drops all over the seat, and brown splatters in the bowl. On top of that, no paper towels. (I went in to wash hands after eating, so found the issues that way.) Obviously not serviced in a while. The young lady (Julie) is doing foodservice and sales - she absolute should not be cleaning the bathroom as well. My big issue is the manager... she left a single employee to manage all customers without verifying things were shipshape elsewhere, and Apparently she left for the day. Lady, whoever you are, you are a pathetic excuse of a manager. Your job is to look out for the store and your employees - you did neither. Owner - you'd better deal with this manager or she'll ruin your business.

this is not a complaint on the store, its on a customer. I came in and the two workers were completing an online order and a lady came in. One pf the workers told her that they will serve her when they are done with the order and then out of nowhere she asked for their names. She left, and i watched her take a picture of them from outside and then she came in and started yelling at them. The workers were being calm but the lady just kept on pushing and yelling and eventually she left. She was being a complete “Karen” and made me upset.

I get a sandwich here regularly. Although understaffed, my sandwich is always fresh and made to order. And the service is good. My only complaint is that if I get there too late they can be out if cookies, but that's good for my diet.