Starbucks

Placed my order through the app to pick up inside. After getting in and see multiple people arrive, order and leave, I inquired about my order… they hadn’t even started making it and only started it after asking if I could be refunded ???? (this was about 1130 in the morning and there were only two people waiting when I arrived… I think I may have just gotten lost in the mix if I’m being honest. I’m from out of town so can’t say if that is a normal experience) Gave 2 stars because the staff wasn’t rude, the inside was clean and it is conveniently located.

I used to LOVE this Starbucks, is the one nearest my place but my last 3 orders have been awful, I always order the same stuff and the last 3 orders literally aren’t sweet at all????

So…I don’t really expect the same service from a Starbucks inside a store. I gave this three stars because the convenience is nice and my drink was really good. The service was really off, though. So, we came in just to maybe get Randall’s fried chicken (it is absolutely tasty) and pick up a pumpkin pie (surprisingly that wasn’t very good as the crust was almost hard and cookie like) for a movie night. We normally go to H-E-B but decided to pop into Randall’s for the heck of it. There was only one person working and she was making one drink for another customer. We went up to the counter. There was no eye contact and no greeting for over 5 minutes. She made the other person’s drink and proceeded to clean up a little. She may have been new as she taste tested the other customer’s drink from what was left in the blender cup (in a separate cup of course) as if she was making sure it tasted right, etc. (I am not going to bizarrely post her pic/write some icky negative comment about her loo