Sonic Drive-In

My family & I have tried numerous times to give this Sonic location a shot, but every single time, they get our order wrong, they're out of a product, and/or they take an exaggeratedly longer time than anywhere else. Their customer service matches all the issues we've experienced as well. Would never recommend this location to anyone.

If I could give less than one star I would. It's ridiculous how they say one price at the speaker you get to the window and it's a dollar more. Seems like they are trying to get tips out of people and charging them more to get them. I go here everyday but not anymore, now that I caught on to what they were doing. Tacky and unprofessional! Won't be getting my business anymore I'll go down the street and drive a little further to go to another one. There should be consequences for this. I wonder if the manager knows this is going on. It's happened three times now where the price changes at the window I was on lunch so I just paid it because I didn't want to make it a big deal. Be careful and ask for a receipt.

I went here and waited 25 mins for the wrong food. When I asked for my order to be fixed I was told it would be right out. 20 mins later I asked again about my food and I was told “it’s coming” by a rude employee. Then another 20 minutes goes by and I asked about my food again and I was told nobody was even making it and they would get right on it. Then after about 10 minutes I receive food that is again not my order. I ordered a burger, popcorn chicken, and a grilled cheese kids meal and I literally recieved chili cheese tots and a burrito BOTH times. How is that even close to the same thing? Anyways I asked for a refund and I was told that I would receive it and after several days I called to ask why I haven’t received it yet and I was told it’s now too late to give me a refund. Of course it’s too late why didn’t you give me one in the first place?? So I paid $17 for food I never recieved. I won’t return to this location.